This page is designed to provide you with important information concerning our agency's services. We appreciate your selecting us for your medical and surgical care. We strive to provide you with the very best service.

     We have chosen our personnel, office procedures, and medical equipment with much thought and care to provide quality medical services in a pleasant, efficient, and friendly atmosphere. If you have any questions or concerns regarding our agency, please contact our Office Administrator so that we may better serve you. We would appreciate your completing our office service survey.

Office Hours:

Office hours are from 8:30 a.m. to 5:30 p.m. daily, Monday through Friday. After regular office hours we have a designated staff nurse who responses to all emergency calls.

Located strategically in West Texas we are able to provide care for over 300,000 residents.



The following counties are served by Homestead Home Health:

• Lynn
• Garza
• Hale
• Floyd
• Hockley
• Lubbock
• Crosby
• Terry
• Lamb

If you or a loved one needs in-home health care support, we at Homestead Home Health look forward to serving you. Your physician, social service representative of the hospital, or family may call:

It is the policy of Homestead Home Health to admit and treat all qualifying patients without regard to race, color, sex, national origin, handicap, age or religion in compliance with all applicable civil rights act.

Making Contact

Home health referrals can be initiated by the physician, the patient, or their families. Upon receiving the referral request we will verify the patient's eligibility and appropriateness for home health services. We will contact the attending physician for orders and to generate the initial treatment plan.

Medicare pays 100% of the expense of our services in the home if the patient needs skilled nursing care or rehabilitative therapy, the patient is homebound, and the service has been ordered by the physician. Qualifications under which other health insurance carriers operate can vary greatly. We will check with your insurance carrier and advise you of your coverage.
 

     We will work to maintain communication with you regarding your care.  A large number of telephone messages are handled each and every day. Should you call, we ask that you give all necessary information to the receptionist or nurse. In this manner, your problem can be related promptly to the doctor for action. Office personnel will relay results of tests and answer questions as per the doctor's instructions.

     Our telephones are answered 24 hours a day including weekends and holidays. If you call after our scheduled office hours, the telephone will rely your message to a beeper carried by the nurse on-duty.